Contact us

Painting of mount Vitosha in Sofia

Contact information

Bulgaria headquarters

Vitosha Blvd. 1, fl.3
Sofia 1000
Bulgaria

General inquiry
hello@tunemind.com

Madia inquiries
media@tunemind.com

X logo@TunemindLife


Quick connect


Common support topics

How to register for Tunemind

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Account creation is available through the Tunemind mobile app available on the Apple App Store for iOS devices and Google Play Store for Android.

We do not support web based account management features.

Change login details

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You can change your login details through the Tunemind mobile app.

We do not support web based account management features.

Steps:

  • Open Tunemind app on your phone
  • Tap on the profile icon (top right corner)
  • Tap Change password or Change email
  • Enter your current password followed by your new email or your new password
You will receive an email confirmation.

Delete account

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You can delete your account through the Tunemind app.

We do not support web based account management features.

Steps:

  • Open Tunemind app on your phone
  • Tap on the profile icon (top right corner)
  • Tap Delete account
  • Enter your password
  • Tap Permanently delete account

Single account on multiple devices

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Currently a single account can be used on a single device.

Cancel subscription

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Apple iPhone

  • Go to your iPhone’s settings app
  • Tap your name
  • Tap Subscriptions
  • Find and manage your Tunemind subscription
Detailed instructions on Apple support page.


Android phone
  • Go to Google Play app
  • Find Subscriptions
  • Select Tunemind's subscription
  • Tap Cancel subscription
  • Follow the instructions

Detailed instructions on Google support page.

Transfer subscription

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If your new device uses the same platform as your old device, you can transfer your subscription by simply logging in on your new device.

Subscriptions cannot be transferred between devices if they run different platforms (e.g. device A is iPhone, device B is Android). If this is your case, please end your old subscription and subscribe again on your new device.